Our AI features use large language models and related machine-learning systems. They generate responses probabilistically from patterns in data — they do not 'look up' guaranteed facts. As a result, outputs can occasionally be incomplete, outdated, or incorrect, even when they sound confident.

AI-generated output is for general information and operational assistance only. It is not legal, financial, medical, tax, or other professional advice, and should not be relied on as a substitute for a qualified professional. Decisions with legal or financial consequences should be reviewed by a person.

AI receptionists and chatbots follow the rules, hours, and hand-off behavior you configure and approve before launch. They are designed to escalate to a human — warm transfer, take a message, or schedule a callback — according to your playbook. You can review transcripts and update the AI's instructions at any time.

We design AI tools with bounded data, review points, and clear fallback behavior to reduce errors, but no AI system is error-free. You remain responsible for the final configuration you approve and for how AI output is used in your business.

Conversations and the data AI features process are handled in line with our Privacy Policy and, where we process your customers' personal data on your behalf, our Data Processing Agreement. CoreTV LLC does not sell this data. Model providers process inputs to generate responses under their own terms; we choose providers and settings with confidentiality in mind.

AI usage — voice minutes, chatbot and SMS messages, and similar — is metered and billed based on real consumption with the underlying provider, separate from any flat plan fee. Usage charges are previews until incurred and are shown live in your dashboard. Quoted plan prices exclude tax and variable usage fees.

To the extent permitted by law, CoreTV LLC is not liable for losses arising from reliance on AI-generated output. AI features are provided on an "as is" basis as part of, and subject to, our Terms of Service.